Professional Administrative Assistant Course

Course Last Updated: March 2024

Here's What You'll Learn in our Professional Course

Unit One - Kickstarting Your Administrative Career

Gain a clear understanding of what an administrative assistant does and how you can fit into this dynamic field.
Discover the various career opportunities that can stem from an administrative role.
Learn how to set realistic career goals to keep you motivated and on track.
Recognize the essential skills required to excel as an administrative assistant
Start your journey with the knowledge and confidence needed to succeed.

Unit Two - Mastering Office Essentials

Master essential office software, including Microsoft Office Suite, to increase your efficiency.
Become comfortable with common office equipment, making you indispensable in any office.
Learn best practices for managing and organizing emails to keep communication flowing smoothly.
Develop skills to organize and manage digital files, making information retrieval a breeze.
Gain basic troubleshooting skills to solve common tech issues quickly.

Unit Three - Communication Excellence

Perfect your email etiquette to ensure clear, professional communication.
Enhance your verbal communication skills for better interactions with colleagues and clients.
Learn strategies to handle and resolve conflicts effectively in the workplace.
Boost your confidence and impact with powerful presentation techniques.

Unit Four - Time Management & Organizational Mastery

Learn how to prioritize tasks effectively, ensuring that deadlines are met with ease.
Discover tools and techniques that help you manage your time more efficiently.
Develop strategies for keeping both physical and digital workspaces organized.
Understand how to break down tasks into manageable steps for improved productivity.
Implement time management strategies that help reduce stress and prevent burnout.

Unit Five - Customer Service & Relationship Building

Improve your ability to interact with clients and build lasting relationships.
Learn how to handle difficult customers and situations with grace and professionalism.
Master the art of building rapport with colleagues, clients, and vendors.
Enhance your listening skills to better understand and meet the needs of others.
Develop a customer-centric approach that adds value to your role and the organization.

Unit Six - Preparing for Your Career

Learn how to create a compelling resume that highlights your skills and experiences.
Craft cover letters that grab attention and make you stand out from the crowd.
Get ready for interviews with tips on how to answer common questions and present yourself confidently.
Discover effective job search techniques to find and land the best opportunities.

Unit Seven - Supercharging Your Administrative Career

Learn how to build a strong professional network that can open doors to new opportunities.
Explore options for continuing education to keep your skills sharp and relevant.
Understand the importance of mentorship and how to find a mentor who can guide your career.
Develop strategies for setting and achieving ambitious professional goals.
Learn how to stay ahead of industry trends and changes, making you a valuable asset.

Unit Eight - Climbing the Administrative Ladder

Explore the various paths for career advancement within the administrative field.
Identify the skills you need to advance to higher-level administrative or management positions.
Learn how to transition from an administrative assistant to an executive assistant or other specialized roles.
Develop leadership qualities that prepare you for management roles.
Discover resources for ongoing professional development and career growth.

Unit Nine - Event Planning and Coordination

Learn the basics of planning and organizing events, from meetings to large conferences.
Understand how to manage event budgets effectively, ensuring everything stays on track.
Learn how to handle last-minute changes and crises during events with poise.
Understand how to evaluate the success of an event and identify areas for improvement.

Unit Ten - Frequently Asked Questions & Case Studies

Using real-world scenarios, get insights into how to handle common challenges faced by administrative assistants.
Benefit from expert advice on navigating the day-to-day responsibilities of the role.
Learn about common mistakes and how to avoid them in your career.
Find answers to questions about advancing your career and ongoing learning.

Quick & Easy Administrative Assistant Exam

Then you’ll sit a quick and easy online exam to get your administrative assistant certification. This qualifies you as a Certified Administrative Expert (CAE)

Here's What
Recent Customers Are Saying

It was easy to follow along with, and the questions at the end of each section really helped me understand each section better

. Instead of just reading paragraph after paragraph, this course keeps you engaged and make sure that you are paying attention which I liked.

I would highly recommend the course.

A.Hoellein

Professional Course - September 2024

The course was amazing

. It was very informational, it was designed to deliver the information in a clear and effective way. I believe I was presented with all the knowledge and tools that will help me succeed in my future career.

T. Zague

Professional Course - September 2024

I liked that I could

work at my own pace

with no pressure.

I plan on enrolling in the other courses they have to offer

L. Organ

Professional Course - September 2024

Great educational course

. Has a lot of valuable information to get you on your way to becoming a skilled professional.

S. Bridges

Professional Course - September 2024

This has been a wonderful experience. I appreciate the opportunity to complete this course.

It has been flexible with my schedule and simply straight to the point

in the units. Thank you again!

V. Zabotel

Professional Course - September 2024

Grateful to the Assistant Institute for helping me in the continued growth and education in my assistant career.

Z. Auer

Professional Course - September 2024

The course was very informative. The Class covered every aspect text-wise of what is needed.

The class will help me become a better employee and learn how to navigate situations better!

It's important to realize every company is different and not every role will pan out the same, but this gives you the basics to learn how to build and grow in your role.